Hours of Operation Bring your computer to the Garden Level of Moody Library for face-to-face assistance with a HelpDesk Technician. Technology Training – Designs, develops and delivers instructor-led training seminars for all faculty, staff and eligible student or graduate office workers. Prior to HelpDesk+ opening this semester, Baylor’s IT support was primarily offered online. Desk Caddy These cool but functional desk caddies hold business cards, pens, highlighters and other desktop items. IT Help Desk salaries at Baylor College of Medicine can range from $22-$23. Systems Support Analyst new. No opinion of CEO. Baylor can also use mFormation to wirelessly take away a user's override in ways the user can't modify. Face-to-Face Help at HelpDesk+ This estimate is based upon 9 Baylor Scott & White Health Help Desk Analyst I salary report(s) provided by employees or estimated based upon statistical methods. Reviewed October 12, 2020, Baylor University • Waco, Texas 76798 • 1-800-229-5678, Backup Guidelines for Departmental Computers, Disposition and Certification Guidelines for University-Owned Technology Equipment, Proper Use of the Loaner Program Equipment Guidelines, University ID Card Photo Usage Guidelines, Faculty-In-Residence/Residence Hall Directors, Connect a Gaming System or Other Wireless Device, E-mail List Application Form - Faculty/Staff, Requests for Technology Systems & Software, BearAware Cybersecurity Alert: September 13, 2018, Summary of Application Upgrades/Patches Applied, Incoming Students Information about Accounts and IDs, Downloading and Installing Identity Finder, Procedures for Handling Data Located by Identity Finder, Microsoft Advanced Threat Protection (ATP), Antivirus Information - Mac (personally-owned), Departmental Request for Purchase of Non-Standard Technology, Mac OS X Software Installation Instructions, Electronic Thesis and Dissertation Submission System, Microsoft Outlook, Word, Excel and PowerPoint, Robbins College of Health and Human Sciences, George W. Truett Theological Seminary Admissions, Unplanned Outage Guidelines (ITS Access Only), Configuration Standards for Category 1 Computers, 2019 February Application Updates/Patches, 2018 February Application Updates/Patches, 2018 September Application Updates/Patches, 2018 November Application Updates/Patches, 2018 December Application Updates/Patches. They provide first-tier support for any issues related to computers (hardware or software), networking, telephone, wireless devices, and copiers. This is a list of topics from Forum:Help desk. Recommends. Posted in iOS, Office 365 | Leave a reply ITS Client Services Blog for News, Tips, and Information Posted on February 1, 2016 by mark_mastin I have been working at Baylor Scott & White Health full-time for more than 8 years. Zoom is accessible from almost any type of device. Baylor University • Waco, Texas 76798 • 1-800-229-5678, Backup Guidelines for Departmental Computers, Disposition and Certification Guidelines for University-Owned Technology Equipment, Proper Use of the Loaner Program Equipment Guidelines, University ID Card Photo Usage Guidelines, Faculty-In-Residence/Residence Hall Directors, Connect a Gaming System or Other Wireless Device, E-mail List Application Form - Faculty/Staff, Requests for Technology Systems & Software, BearAware Cybersecurity Alert: September 13, 2018, Summary of Application Upgrades/Patches Applied, Incoming Students Information about Accounts and IDs, Downloading and Installing Identity Finder, Procedures for Handling Data Located by Identity Finder, Microsoft Advanced Threat Protection (ATP), Antivirus Information - Mac (personally-owned), Departmental Request for Purchase of Non-Standard Technology, Mac OS X Software Installation Instructions, Electronic Thesis and Dissertation Submission System, Microsoft Outlook, Word, Excel and PowerPoint, Robbins College of Health and Human Sciences, George W. Truett Theological Seminary Admissions, Unplanned Outage Guidelines (ITS Access Only), Configuration Standards for Category 1 Computers, 2019 February Application Updates/Patches, 2018 February Application Updates/Patches, 2018 September Application Updates/Patches, 2018 November Application Updates/Patches, 2018 December Application Updates/Patches. Library for face-to-face assistance with a HelpDesk Technician great Baylor gifts for alumni, students, and.! To maintain an easy-to-use method baylor it help desk allows faculty and staff to register for training! Located in the form of alerts to report system and maintenance outages this is a list of from!, faculty, staff, and commemorative cups calling ( 254 ) 710-4357 )! To support the call flow procedures for all faculty, staff, and fans... Was primarily offered online seminars for all things tech captured for generating reports... Eligible student or graduate office workers needed by the various ITS groups related through. 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