These reviews help create and shape how individuals, teams, and the company as a whole grow. Employee Review and Appraisal Comments: 18 Examples of What To not Write. Attendance and Punctuality. Try to use these positive, negative and self evaluation customer focus phrases and examples to write a performance appraisal feedback. ... You still need to do the hard work of writing the resume, but a template can be a helpful tool. The more specific, the better. While it’s important to be as positive as possible, it’s also essential to be honest. However, don’t use a performance review to negotiate compensation. There is a big difference,” Viviano says. Hopefully not, but this may be the one time of the year your employees get to hear from you in a more formal capacity. “‘Yessing’ your manager to death might seem like a good way to appear agreeable, but nothing could be further from the truth. “Instead of ‘you,’ focus on ‘I’ — I understood, I’m confused, I’d like to discuss.”. ", Words spoken by an authority figure, such as a manager or boss, are particularly impactful, she explains. According to a 2014 Harvard Business Review study, 57% of employees like to receive negative feedback, while only 43% like hearing positive feedback only. Singing your own praises is usually a pretty awkward exercise. There’s a time and a place to bring up concerns about a colleague to your manager, but your performance review isn’t it. It may seem like a cliché, but it’s better to … She often runs behind schedule which negatively impacts the flow of the workday. If you want to bring up the topic of a pay review or raise, now is the perfect time … Customer Focus Performance Review Phrases Examples. You can write a rebuttal to your performance review and give it to HR. While you don’t want to dismiss your manager’s feedback, being too quick to say yes isn’t the right move either. Make sure that you also share the performance review format … I know this is easier said than done. Are you apprehensive? ", "This tactless warning is likely to cause the employee to feel fearful and devalued," she warns. Steer clear of these words, and you’ll be that much closer to passing your performance review with flying colors. Performance review phrases for self-evaluation. As the boss, it's up to you to make sure that your employees know that you care about them and inspire them to give their best. However, taking the time to complete your self evaluation is an important opportunity for employees. Descriptive words will also help your team members pinpoint their strengths and weaknesses. Thanks for finding us! "Be intentional about giving them your undivided attention, coaching, and support.". I plan to do so by [action]. “Now is not the time to say you need a raise. Let me be clear — your performance review is absolutely a great time to make your case for a raise, but asking for it point-blank like this is probably not going to convince anyone. If you’re the employee, and you don’t agree with your performance appraisal, ask if you can write a reply. “Although it’s important to give credit where credit is due, it’s equally important not to deflect your personal accomplishments to other people,” says April Klimkiewicz, career coach and owner of bliss evolution. It’s communication 101 — when discussing a sensitive topic, never lead with “you” statements. Are you an employer? Then when it comes for you to speak during your review, talk about the things you’ve accomplished that you’d like to highlight.”. "Generalities are the quickest way to put the employee on the defensive," Price explains. Strengths – skills and qualities. Glassdoor ® is a registered trademark of Glassdoor, Inc. Encompass Health Rehabilitation Hospitals of Alabama, 11 Things to Never Say During Your Performance Review, 8 Ways to Guarantee a Successful Performance Review, COMMUNITY SUPPORT WORKER - CHILDREN & ADULTS, Chief Nursing Officer (Pelham, AL location only) Virtual Hiring Event, How to Achieve Work-Life Balance When Working Remotely, How to Prepare for Your First Work From Home Performance Review. "Terms of judgment such as 'wrong' and 'worst' are likely to embarrass your employees and hurt their feelings.". “Instead, be a team player and let your supervisor know you were not clear that particular duty was expected of you, but now that you know, you’ll be taking it on.”. Use this time to do just that. A performance review, also called a performance evaluation or performance appraisal, is an assessment where supervisors review an employee’s performance at work. If you are seeking more training or to be included in meetings, a performance review is a place where you can outline these things. Performance reviews can be one of those situations. Copyright © 2008–2021, Glassdoor. The best way to talk about it in the review is to site an example. Just like a good hiring manager would do in a job interview, turn the tables at the end of the performance review and allow them to speak and ask questions. Note that, an integrity review phrases can be positive or negative and your performance review can be effective or bad/poor activities for your staffs. “In Carol Dweck’s groundbreaking book Mindset, she teaches that the most successful executives are the ones who are able to move slightly outside of their comfort zone… Our clients, the companies we place people with, always report a higher rate of success hiring professionals who employ a growth mindset,” Stenzler shares. Once you’ve proven your value, you can talk about why you deserve a raise. “Come to your performance review with a clear understanding of your accomplishments and how they’ve provided results for the company. Going one step further, adding a “but” can be even more antagonizing. Your employees want to know how they're doing. _____works the appropriate schedule, but his “off-site breaks” affects co-workers as he is frequently late returning from break. It only takes a second – see who’s viewing your profile and monitor your reputation. Here are 14 phrases to avoid in the performance review: "Contrasting one employee against another is likely to elicit shame, envy, and resentment. Presentations and Conversations That Get Results." Before we get into the detail of actual performance review example phrases, let’s go over the basics of how to conduct successful reviews. “Instead of saying it wasn’t your fault say, ‘I appreciate the feedback and that is definitely something I’m working on for the future… Now probably isn’t the time, but perhaps we can schedule another time to discuss.’ This gives you the opportunity to collect your thoughts, come to the table calmly and pragmatically explain the incident.”. It is a necessary step in managing a team. A performance review is essential in offering helpful feedback to a supervisor or an employee of a company or small business. Writing performance reviews is the process of documenting the strengths, weaknesses, and progress of an employee in writing or on a screen. Pay careful attention to writing clearly, with a positive tone, and soon you’ll be writing performance reviews your employees won’t have to … Don't rattle off your list of complaints, or sing the employee high praises, then kick them out. “This can sound defensive to your supervisor when they are trying to give you constructive feedback,” Klimkiewicz says. Teamwork Performance Review Phrases Examples. Again, recognizing the feedback that your manager gives you is crucial, but a statement like “I know” can come off the wrong way. As managers, we’re busy. Solution: This is one of the most common mistakes I see on performance review forms—they try to evaluate personal traits, such as leadership, motivation, conscientiousness, attitude and so on. “If your supervisor is congratulating you on a job well done, say ‘Thank you! It might not be written in your job description, but if you want to be seen as a top performer, going above and beyond to help from time to time never hurt. It’s really easy to talk about another person when they aren’t there,” Brown says. But if there’s one time that you want to communicate effectively, it’s then. But not knowing what to say or write can make the process downright painful — especially when you’re on a deadline. “Let your manager finish their thought. If you feel uncomfortable giving feedback--especially criticism--then you shouldn't be managing people. Of course you want to be encouraging and acknowledge this person's achievements, but don't sugar coat everything. But make sure you go about giving negative feedback the right way. Check out our Talent Solutions Blog. “Instead of deflecting, think about why you are bringing someone else up. “Now is not the time to go into a long explanation about why a mistake wasn’t your fault… Even if it’s the truth, it makes you look unprofessional, vindictive and lacking self-awareness,” says career coach Jena Viviano. Performance reviews are part of being in the workplace, and sometimes, unfortunately, bad performance reviews happen to good people. Try to use these positive, negative and self evaluation teamwork phrases and examples to write a performance appraisal feedback. Throughout the performance review, a supervisor will identify employee’s strengths and weaknesses, set goals and offer feedback for future performance. The annual performance review can sometimes be seen as an admin-heavy burden, taking away time from your real work. Instead, articulate your expectations in a positive, effective manner so that your employees clearly understand how to perform well on the job. Documenting your achievements and outlining your core strengths and weaknesses allows you to identify areas for professional growth and gain insights through … • Improved production on (x) goal set out at beginning of review period • Exceeded production expectations on (x) goal set out at beginning of review period • Tends to take initiative to gather the information and tools needed to get a project completed on time and above expectations • Sets measurable goals and continually strives to attain them • Struggles to match the results of his/her teammates when it comes to (x) Are you trying to avoid the real meat of the situation? “These are valid — just be sure to temper the emotional response with facts, especially in a review,” Brown continues. Your manager took the time to prepare for the review, you should, too.”. Make it comprehensive. “Instead of ‘but,’ the word ‘and’ works just as well,” Brown says. Be Positive And Honest. --Frank A. Clark, "As the adage goes, 'Words are free. The sample of performance review phrases for integrity is a great/helpful tool for periodical/annual job performance appraisal. And when you’re made to feel uncomfortable, sometimes you aren’t always the most conscious of (or careful with) your words. "That's why it's a good idea to choose them carefully--to ensure your employees know you care about them and their performance, and to inspire them to give the best they have to offer.". Don't fail them by saying nothing. This will give them a better sense of where they stand in relation to the company’s standards. “For example, if you said… ‘You said [x], but I think [y],’ you’ve elevated your own opinion above the other, leading to a confrontational situation” — the last thing you want during a performance review. Performance review phrases examples for customer focus to write a performance evaluation and complete your performance review form for free. Writing efficiency evaluations of your workers will be extraordinarily aggravating. In addition, “if you recognize there’s an area where you can improve, but acknowledge it by only saying ‘I know,’ then all you have accomplished is making it clear that you see there’s a problem but don’t care enough to find a solution,” he says. This phrase is better suited for the elementary school playground than the office. I’m very proud of this accomplishment.'”. Have you ever ever had a remark like certainly one of these made about you in your worker evaluation? ; I successfully completed [project or milestone] and, as a result, achieved [results; For areas of improvement. Of course, not all performance evaluations are 100 percent positive, so if your boss encourages you to stretch yourself in key areas, note them in your thank-you as well. They will put your write-up in your personnel file. “Think about why you feel it isn’t fair. “Almost every job description ends with, ‘and other duties as assigned.’ Stating that some function is not part of your job description can make it look like you’re trying to shirk work,” Klimkiewicz says. They crave feedback--good and bad--and want you to communicate your expectations. The written review should be a brief but direct overview of discussion points, … I demonstrated [behavior] when I [example]. Use specific language to define what isn’t fair — and if you keep getting back to ‘It isn’t fair,’ maybe you have hurt feelings.”. But remember the goal of a performance review: to improve performance. Performance reviews are all about growth, and phrases like this show an unwillingness to change and develop. ✓ He maintains a positive outlook and this is appreciated when making … Talk About a Raise. We cover everything from career advice to the latest company headlines. Performance Reviews: 8 Things Not to Say Sometimes it's what you don't say during an evaluation that makes all the difference. ... 6 Tips for Writing … “Research shows that yes people tend not to think independently, can be intellectually dishonest, lack sincerity and often add little to no value to the organization.”. Lots of people have trouble taking a compliment. Performance review phrases examples for teamwork to write a performance evaluation and complete your performance review form for free. Well Said! On the flip side, you also want to hear what went well – skills and … Chances are, it's not. Takeaway: Create a performance review strategy before writing an employee’s review. "Instead, express your belief that he or she is capable of performing at a higher level.". And when you do have things to crow about, you always worry that you’re coming off as too arrogant. Don’t eagerly chime in before they finish speaking — instead, pause momentarily to make sure they’re done, which has the double benefit of indicating that you’re carefully considering their point, and only then let them know you agree,” Stenzler recommends. This story first appeared on Business Insider. "Substitute 'I hope' with 'I'm confident' and let the person know you believe in them," says Price. In order to use the performance review phrases below, think of a time when the employee was not accountable. “’You’ statements can come across as accusatory and blame ridden,” says Jen Brown, Founder + Director, The Engaging Educator. "Constructive feedback is specific, timely, and actionable--it's the basis for an honest beneficial performance evaluation. And if everything is not great, don't lie and say it is. Between the feeling of being thrust into the spotlight, the one-on-one setting with your manager and the gravity of what’s at stake, performance reviews can feel pretty uncomfortable. Just like a good hiring manager would do in a job interview, turn the tables at the end of the performance review and allow them to speak and ask questions. Not knowing what to write or say in a performance review, especially when you're on a tight deadline, can make the process a bit nerve-wracking. "Criticism, like rain, should be gentle enough to nourish a man's growth without destroying his roots." “Yes, yes, yes” While you don’t want to dismiss your manager’s feedback, being too quick to say yes … Performance reviews are an important feature in any organization since it determines the future growth of an employee. Be prepared to explain why some things worked and why others didn’t. This is a crucial part of the review process and you wouldn't want to take that away from them. 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