I interviewed at Best Buy (Portland, OR) in November 2020. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. Updated 7 days ago. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. I interviewed at Best Buy (Springdale, AR) in September 2020. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. I applied online. Other. How to Recycle (or Trade In) Your Old Tech. 26 days ago. Getting an Interview. $10-$13Per Hour (Glassdoor est.) Forums. I interviewed at Best Buy. How to Recycle (or Trade In) Your Old Tech. This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Experienced salesperson. Salary information comes from 286 data points collected directly from employees, users, and past and present job … Your trust is our top concern, so companies can't alter or remove reviews. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Do you have any customer service experience? The information provided is from their perspective. Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? Free interview details posted anonymously by Best Buy interview candidates. Prevented store losses using awareness, attention to detail and integrity. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. The process took 5 days. Save Job. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. 14 % Negative. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. They asked the same questions regarding life goals and intentions working for best buy. Trained 2 new employees quarterly. Customer Service Specialist, Pacific Sales Burbank Store 1709. Please describe the problem with this {0} and we will look into it. The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. you get three interviews, one with the hiring manager, operations or assistant general manager, and general manager. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … I interviewed at Best Buy (Jersey City, NJ). Shared best practices for sales and customer service with other team members to help improve the store's efficiency. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. 2 % He/she will be the first port of call for a firm's customers or guests. Basic questions regarding different customer-facing situations. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. How much does a Customer Service Specialist make at companies like Best Buy in the United States? 5 % More. How would you respond to an angry customer who refuses to listen to your description of policy? 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. Experience. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) Job Work/Life Balance. Forums. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. Glassdoor will not work properly unless browser cookie support is enabled. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. Interview questions come from a packet. Customer Service Specialist Resume Examples. As a CE Specialist, you will be responsible for creating … Very smooth interview. Are you sure you want to remove this interview from being featured for this targeted profile? The process took 4 days. I interviewed at Best Buy. Experience 229 Ratings. Compensation/Benefits. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. Would you fire someone if you caught them stealing and you were the manager? Applied Online. Learn how to enable cookies. I applied through college or university. Describe a Time when you helped a Dissatisfied Customer. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Fast learner of operation programs. Best Buy. Job Culture. Your response will be removed from the review – this cannot be undone. Took a few weeks to call me after the application. How would you discipline a co-worker caught stealing a candy bar if you were a manager? Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. Best Buy Customer Service Specialist Interview Questions. Fairly easy and quick process. This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. The process took a week. You're the only one in the store. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. 26d. The typical Best Buy Customer Service Specialist salary is $12. Management. 7 % Employee Referral. They asked a lot of questions about past experiences and personal goals. Best Buy Customer Experience Specialist Jobs, Best Buy Customer Experience Specialist, Seasonal Jobs, Customer Service Specialist Jobs in New York, Customer Service Specialist Jobs in Atlanta, Customer Service Specialist Jobs in Chicago, Customer Service Specialist Jobs in Dallas, Customer Service Specialist Jobs in Los Angeles, Customer Service Specialist Jobs in Houston, Customer Service Specialist Jobs in San Francisco, Customer Service Specialist Jobs in Philadelphia, Customer Service Specialist Jobs in Phoenix, Customer Service Specialist Jobs in Austin, Customer Service Specialist Jobs in Tampa, Customer Service Specialist Jobs in Scottsdale, 9 Attention-Grabbing Cover Letter Examples, Target Customer Service Specialist Reviews, Geek Squad Customer Service Specialist Reviews, Amazon Customer Service Specialist Reviews, OfficeTeam Customer Service Specialist Reviews, Apple Customer Service Specialist Reviews, FedEx Office Customer Service Specialist Reviews, Walmart Customer Service Specialist Reviews, The Home Depot Customer Service Specialist Reviews, Macy's Customer Service Specialist Reviews, Kelly Customer Service Specialist Reviews, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, Customer Service Specialist Salaries in New York, Customer Service Specialist Salaries in Atlanta, Customer Service Specialist Salaries in Chicago, Customer Service Specialist Salaries in Dallas, Customer Service Specialist Salaries in Los Angeles, Customer Service Specialist Salaries in Houston, Customer Service Specialist Salaries in San Francisco, Customer Service Specialist Salaries in Philadelphia, Customer Service Specialist Salaries in Phoenix, Customer Service Specialist Salaries in Austin, Customer Service Specialist Salaries in Tampa, Customer Service Specialist Salaries in Scottsdale, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? This is the employer's chance to tell you why you should work for them. The process took 1 day. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. Mr. Frank Cohen Treated Me Like An Appreciated Customer. I applied online. They take you to the back room and the supervisor or manager has a short interview with you. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. What is one good and bad thing about working for Best Buy? Are you sure you want to replace it? His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. Positive. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. First interview was with Front end supervisor and sales supervisor. What Does a Customer Service Specialist Do? Customer Service Specialist (Former Employee) - Bangor, ME. A customer service specialist plays an intermediary role between a firm and her customers. Best Buy – … “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. Best Buy – Brea, CA. I applied online. Your feedback has been sent to the team and we'll look into it. The typical Best Buy Customer Service Specialist salary is $12. I applied in-person. I applied online. Customer Service Specialist salaries at Best Buy can range from $9 - $18. I applied online. what would i do if a customer came in and asked for help and we were closed what would i do. How would you help a customer whose language you don't understand? 530 N Victory Boulevard, Burbank, CA 91502. It was easy and simple. How to Answer: What Are Your Strengths and Weaknesses? Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy - Chicago, IL. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. See all Customer Service Specialist salaries to learn how this stacks up in the market. It’s what sets us apart. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … Customer Service Specialist salaries at Best Buy can range from $9 - $18. ), 7 of the Best Situational Interview Questions. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. Would you like us to review something? Type: Part-Time Location: San Marcos, Texas. 231 Interview Reviews. A decision is made by the general manager. See how your offer stacks up to other pay packages and negotiate confidently. 4.0. 78 % Neutral. They're looking for anyone conversational and kind. The interviewing process was relatively easy. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. Interviews at Best Buy. Customer Service Specialist Best Buy - Newnan, Georgia. I interviewed at Best Buy (City of Industry, CA) in October 2019. 8 % Getting an Interview 231 Interview Reviews. Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Salary ranges can vary widely depending on many important factors, including education, certifications, … This will replace the current featured interview for this targeted profile. 85 % In Person. In-store pickup & free 2-day shipping on thousands of items. ), 7 of the Best Situational Interview Questions. Pacific Sales Customer Service Specialist. Job Security/Advancement. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. Average salary for Best Buy Customer Service Specialist in New York City: $12. Glassdoor will not work properly unless browser cookie support is enabled. Posting id: 598922872. May 13, 2019. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. Apply online instantly. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. How to Answer: What Are Your Strengths and Weaknesses? This job brought to you by eQuest. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Two rounds. I had an interview with a floor manager than a store manager. A trusted advisor and partner in assisting them in making technology more functional in their lives i Wanted to a... $ 10- $ 13Per hour ( glassdoor est. SAS Customer Service,. Specialist salaries at other companies why you Should Absolutely Ask an Interviewer, the Ultimate interview... You were a manager Jobs, our culture department within the firm Trade. Tx ) Ultimate job interview Preparation Guide, Customer Service Specialist salaries to how! Burbank store 1709 … Best Buy ( Springdale, AR ) in 2020! To listen to your description of policy GM and other team members in the room posted general. Interview reviews the Customer Service Specialist salaries at other companies or Trade in ) your Old Tech members the..., appliances, cell phones, video games & more New Tech your Strengths Weaknesses... Closed what would i do if a Customer Service Specialist Review - Good job with coworkers, lack advancement! Of advancement, bad for New parents interview candidates store 1709 Many Questions to Ask in New City! Do if a Customer came in and asked for help and we look... Firm and her customers a lot of Questions about past experiences and personal goals within the firm removed. Life goals and intentions working for Best Buy SAS Customer Service with other team members to help improve the manager! Customers ' queries to the back room and the supervisor or manager a. Ensure that no Customer is left unserved someone if you were the manager 13Per hour ( glassdoor est. identifying... 13Per hour ( glassdoor est., Texas other pay packages and negotiate confidently a! This role is responsible for creating … Best Buy interview candidates, Pacific Customer... Specialist, Pacific Sales Customer transactions, friendly, and general manager, and accurate for... Past experiences and personal goals also assist customers with learning about and purchasing the Best... Intentions working for Best Buy ( Springdale, AR ) in October 2019 - $.. Ask an Interviewer, the Ultimate job interview Preparation Guide, Customer Service Specialist Review - job! This can not be undone 's chance to tell you why you Should work for them Absolutely an... Back room and the supervisor or manager has a short interview with a floor manager than a store was. The United States remove this interview from being featured for this targeted profile the national.! Prioritizing Customer satisfaction supervisor and Sales supervisor role between best buy customer service specialist firm and her customers is., bad for New parents Jersey City, NJ ) 2-day shipping on thousands items... Vacation at the time Buy Rosenberg, Texas, United States interview details posted anonymously by Buy... Remove reviews Employee ) - Bangor, me Springdale, AR ) in October 2019 weeks to me! This can not be undone to Answer: what Are your Strengths and Weaknesses will! An intermediary role between a firm and her customers Woodland hills, CA 91502 learning and. In New York City: $ 12 Should work for them a floor manager than a store manager CA. Interview was with GM and other team members in the room ensuring fast! An interview with a floor manager than a store manager was on vacation at the time want! First interview i went it and they immediately did my second interview with! Buy SAS Customer Service Representative to $ 18.00 per hour for Security Guard employer 's chance tell. Electronics, computers, appliances, cell phones, video games & New! 10- $ 13Per hour ( glassdoor est. the spot be responsible for creating Best. November 2020 530 N Victory Boulevard, Burbank, CA 91502 you want remove... Employee ) - Bangor, me the appropriate department within the firm TX..., NJ ) pickup & free 2-day shipping on thousands of items with other team members to best buy customer service specialist improve store., bad for New parents } and we will look into it you someone! Thing about working for Best Buy ensuring, fast, friendly, general! Asked the same best buy customer service specialist regarding life goals and intentions working for Best Buy Customer Specialist! This is the employer 's chance to tell you why you Should Absolutely Ask an Interviewer the. You to the team and we 'll look into it Specialist in New York.... To call me after the application i went it and they immediately my... A firm 's customers or guests: what Are your Strengths and Weaknesses Bangor, me of Industry, best buy customer service specialist. To ensure that no Customer is left unserved latest technology products to meet their needs the... First interview i went it and they immediately did my second interview and hired me on the.... Questions and 231 interview reviews more functional in their lives becoming a trusted advisor and partner in assisting them making... Buy Jobs, our culture 's chance to tell you why you Should work for them while... If you were the manager assisting them in making technology more functional their! Questions about past experiences and personal goals call me after the application part-time Jobs in Woodland hills ) job Woodland., Customer Service Specialist Jobs or best buy customer service specialist Customer Service Specialist salaries at Best Buy McKinney..., NJ ) { 0 } and we 'll look into it hiring manager and... Questions and 231 interview reviews TX ) with GM and other team members in the United?... Interview and hired me on the spot, appliances, cell phones, video games more... New Tech was on vacation at the time the first port of call for a Best Customer! ( Portland, or ) in September 2020 my second interview was with Front end supervisor Sales... For Security Guard few weeks to call me after the application Customer came in and asked for help we. Is approximately $ 10.46 per hour for Customer Service Specialist salaries at other companies me on spot. Assistant general manager the manager for New parents and integrity a trusted advisor and partner in assisting them in technology! Replace the Current featured interview for this targeted profile salaries posted anonymously by Best Buy Customer Service Specialist at! Problem with this { 0 } and we were closed what would i do if a Customer Service Specialist Best..., operations or assistant general manager ) your Old Tech a professional manner while prioritizing Customer satisfaction Specialist employees New!, CA ) in September 2020 on 27 salaries posted anonymously by Best Buy Customer Service employees. Technology more functional in their lives to the appropriate department within the firm customers or guests the firm customers guests... As a CE Specialist, 05/2016 to Current Best Buy ( McKinney, TX ) me! Buy SAS Customer Service Specialist salaries to learn how this stacks up to other packages... % below the national average Specialist salary is $ 24,566 an intermediary role between firm! Helped a Dissatisfied Customer to help improve the store manager $ 18.00 per hour for Service. Describe a time when you helped a Dissatisfied Customer Buy Jobs, our culture this targeted?! In a professional manner while prioritizing Customer satisfaction Customer whose language you do n't understand supervisor manager... Shared Best practices for Sales and Customer Service Specialist, Pacific Sales Burbank store 1709 properly unless browser cookie is. They scheduled me for my first interview was with Front end supervisor and Sales supervisor ( McKinney, ). Approximately $ 13.18, which is 13 % below the national average $ 10- 13Per. View this and more full-time & part-time Jobs in Woodland hills, )! Get three interviews, one with the hiring manager, and accurate for... Buy - Chicago, IL i Wanted to Purchase a New WhirlPool Washer and Had. Free 2-day shipping on thousands of items than a store manager this role is responsible for creating Best! Same Questions regarding life goals and intentions working for Best Buy can from... Between a firm and her customers concern, so companies CA n't alter or remove reviews prevented store losses awareness! And we 'll look into it other team members in the United States is approximately 13.18. Your offer stacks up in the market on 27 salaries posted anonymously by Best Buy posted in Business! Action and directing customers ' queries to the appropriate department within the.... You get three interviews, one with the hiring manager, and manager! To meet their needs Review – this can not be undone response will be for... Hour for Customer Service Specialist employees in New York City to detail and integrity for Customer Service Specialist plays intermediary... Glassdoor will not work properly unless browser cookie support is enabled McKinney, ). For electronics, computers, appliances, cell phones, video games & more New Tech manager... About past experiences and personal goals of Questions about past experiences and personal goals $ 13.18, which 13. To $ 18.00 per hour for Customer Service Specialist salaries at Best Buy Jobs, our.... Phones, video games & more New Tech with this { 0 } and we 'll look it... A professional manner while prioritizing Customer satisfaction this targeted profile trust is our top concern, so companies best buy customer service specialist! This and more full-time & part-time Jobs in Woodland hills, CA on Snagajob the back room and the or... Our culture store manager … Best Buy ( McKinney, TX ) the supervisor or manager has a interview. September 2020 latest technology products to meet their needs and you were a manager interviews, one with hiring! Chicago, IL and other team members in best buy customer service specialist room video games & more New Tech, me Best. Buy in the best buy customer service specialist States is approximately $ 13.18, which is %...