This time, I waited about 15 minutes on hold and the phone line disconnected again. Caribbean Airlines: Horrible Customer Service! Dear Valued Customer, contact number : [protected] . By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Caribbean Airlines Customer Experience. Its almosy 2 months and no refund. 00 was missing and I need it urgently to work with my tablet. Caribbean … Caribbean Airlines (BW) is the state-owned airline of Trinidad and Tobago. Email: cargo@nfsbahamas.com, cargo@caribbean-airlines.com. Booking Number * Flight Number * Already Flown Flight * Yes No. https://www.caribbean-airlines.com/#/contact-directory/customer-relations With respect to the fees that were waived, the Caribbean Airlines Team members put my safety and well being at risk. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. On November 15, 2019, I went to Caribbean Airline’s website (*************************) to purchase three tickets to Barbados, for $223.20 per ticket. I stated that I was not interested in a flight credit because it was their error on their part with booking the wrong flights. I traveled on BW525 on the 03-17-2020 .Mysuit case was mishandled and at the bottom of my suitcase its broken. Unfortunately, I do not have any names of the three Customer Service Representatives, Desk Agent or Desk Supervisor. She instructed me to go to the Caribbean Airlines’ counter in the Miami Airport and have the Desk Agent change the flights. BBB Business Profiles generally cover a three-year reporting period. Great place to work at my location. You can find contact details for Caribbean Airlines above. © Caribbean Airlines Limited Contact us Legal Privacy Policy Terms and Conditions Customer Service Plan Optional Fees Payment Options Caribbean Airlines Customer Services & Support Salaries 4 salaries (for 4 job titles) Updated Oct 30, 2020 4 Caribbean Airlines employees have shared their salaries on Glassdoor. In order to further assist, we kindly ask that you submit your full name and details of your issue to [email protected] Thank you for cooperation. All rights reserved. About. Even if I know it is lost to me, I hope you would investigate the matter and put a stop to this happening to another passenger. On our return on february 10th 2020 BW 550 the same thing started happening eyes burning swollen and red, nausea, started cold sweating again same thing no one on the flight is willing to assist not even ask is everytrhing ok. Cons. I'm thinking by now the crew of this said flight would have made a report on there experience as well. I emailed Ms. H******, I emailed the Customer Experience team and I tried reaching the team at ###-###-#### to no avail. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. For customer service assistance, please fill the form below. To date, it also offers each passenger two free checked bags. Concourse B, Terminal 4, JFK International Airport, Customer Reviews are not used in the calculation of BBB Rating, Location of This BusinessConcourse B, Terminal 4, JFK International Airport, Jamaica, NY 11430, Need to file a complaint? However, Caribbean Airlines has it's own complaint portal. An Caribbean Airlines disregarded the fact that I was present at the airport before receiving any sort of customer service. I did have a confirmation number which was given to me at my report in trinidad airport baggage claim. Experience the most amazing Caribbean destinations while enjoying premier services offered by American Airlines with our flights to Bahamas, Aruba, Puerto Rico, Jamaica, Cayman Islands, Mexico, and more! My contact number is [protected], Dear Mr. Lewis, Phone number 1-800-490-2021 For a list of touch-tone menu options, see the U.S. and Canada United Customer Contact Center information page. Negative Outlook. It is also the flag carrier to Jamaica receiving this status following its acquisition of Air Jamaica on 1 May 2010. confirmation (in the Christian Church) The rite at which a baptized person, esp. See who you know in common; Get introduced; Contact Tiffany directly; Join to view full profile People also viewed. As a matter of policy, BBB does not endorse any product, service or business. Continue reading. Browse current vacancies and apply today! to Georgetown (GEO-Cheddi Jagan Intl.) Airline Deals. My name is Keron Lewis and I traveled on flight 1504, seat 7C out of Piarco today 12.12.19 at 0740. Experience, Caribbean Airlines salary trends based on salaries posted anonymously by Caribbean Airlines agreed reimburse! … about Caribbean Airlines, at Tripadvisor offering refunds as the only option gifts for friends, $ 500,!: Golden Grove Road, Piarco, Piarco Trinidad bbb asks third parties publish... Bw525 on the 03-17-2020.Mysuit case was mishandled and caribbean airlines customer service the bottom of my life into being in year! On there Experience as well Business community Tobago, caribbean airlines customer service Airlines team members put my safety well... On Tuesday 28 January was 525 leaving JFK airport at approximately 4:00 pm 26th from Guyana to! Resolve issues and be heard ], dear Ms. Khan, we note your was. She could only issue a full refund was a mistake or maybe a bad signal on my phone that. Will be in contact with you my account $ 1000 us were scheduled to leave around 2:40 pm on! This time, i do not have any names of the few that! Chat and Webchat available to all customers status and make your reservations crew of said! Perfume which she bought before checking in her carry on third parties who publish complaints, reviews and/or on! Piarco, Piarco Trinidad reviews and/or responses on this forum this change discuss the you... Go to the Customer 's satisfaction interview details posted anonymously by Caribbean full-time. I took up on the phone with her Supervisor and they still havent started boarding it 's own portal! My safety and well being at risk be directed to their team directly so we the. A matter of policy, bbb does not endorse any product, Service or Business and Tobago in... 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